Privacy Policy

Collection of Personal
a. Device Information:

Automatically collected details of the web browser, IP address, time zone, and certain cookies on the device.
Tracking of actions on the site through log files, recording IP address, browser type, page views, and timestamps.
Use of web beacons, tags, and pixels to capture browsing information.

b. Order Information:

Obtained during purchases, including name, billing and shipping addresses, payment details, email, and phone number.
Use of Personal
a. Use of Order Information:

Primarily for order fulfillment, including payment processing, shipping organization, and delivery of invoices or order confirmations.
Communication with the customer, review of risks for orders, and sharing of product/service-related information based on preferences.

b. Use of Device Information:

Assists in detecting risks and fraud, particularly through IP address monitoring.
Used for overall site improvement and optimization, generating analytics on customer interaction and evaluating marketing effectiveness.
Sharing Personal
Shared with third parties to use Personal Information for the mentioned purposes.
Google Analytics is used to understand site usage.
Information may be shared to comply with laws, respond to legal requests, or protect rights.

Behavioural Advertising
Uses Personal Information for targeted advertising or marketing communications based on customer interests.
Offers options to opt out of targeted advertising across various platforms.
Data Retention
Retains Order Information for archival purposes, unless the customer requests its deletion.
The Site is not intended for individuals under 18 years of age.
The privacy policy is subject to updates reflecting changes in practices, operations, legal, or regulatory requirements.
Contact Information
For privacy-related inquiries or complaints:

ATH Bioenergy

C/ León y Castillo 248,
6º Planta 38005,
Las Palmas de Gran Canaria,